UniFirst's Corporate Mission is to be recognized as the quality leader in the uniform and textile services. Our careful focus on serving each Customer's special needs and providing total satisfaction enables us to grow, to provide an equitable return on investment, and to create opportunities for our team partners.

We serve over 200,000 Customer locations from sites in the United States, Canada, and Europe. And we operate decontamination facilities and cleanroom laundry operations to clean the uniforms worn by those who work in the nuclear power and the high- and bio-tech industries. We also operate first aid service locations, product distribution centers, and our own uniform and textile products manufacturing plants.

	As we enter our eighth decade of service to North American business, all of us at UniFirst are working hard to maintain our Company's continued commitment to Total Customer Satisfaction. We recognize that staying on top depends on the level and quality of our service, and we know to excel, we must be seen as exceptional by every Customer we serve. Each UniFirst employee-partner understands this and it's their dedication and effort that is the driving force behind our continued success. Listening to our Customers, and prospective Customers, is a continuing priority. We welcome your thoughts and ideas, so feel free to contact me by e-mail at ufirst@unifirst.com. Ronald D. Croatti President and CEO