Customer Testimonials
UniFirst serves over 240,000 customer locations throughout the United States and
Canada and receives many letters and emails with feedback that helps us constantly
improve our products and services. Below, you will find a small, but representative
sampling of the many positive customer notes we receive every year.
Click on the topics below to see what customers say about UniFirst.
 Value
"We have been doing business with UniFirst for over 40 years. We appreciate a company which provides a good product, and more importantly, great value."
— Robert, Service Manager, Automotive dealership, Kerrville, TX
"UniFirst has gone well beyond the normal customer/vendor relationship. They have
become a working partner with us—competitive pricing, quick delivery, excellent customer
service—we appreciate their commitment and look forward to this partnership for many
years to come."
— Cindy, Personnell Administrator, Manufacturing company, Clarkesville, GA
"As a leader in manufacturing petroleum coke, we pride ourselves in providing quality products and services... We chose UniFirst because they focus on customer service as we do. We've been with UniFirst for ten years and share the same business principles: quality
for a reasonable price."
— Howard, Purchasing Agent, Petroleum coke manufacturing company, Kremlin, OK
"The quality of the products is great and all the representatives that we have had contact with have gone out of their way to make sure we have everything we need."
— Sheala, Consultant, Non-profit foundation, Fredericksburg, TX
Customer Service
"We have been doing business with UniFirst for more than 50 years. We have found that UniFirst provides solid products at a fair
price backed by excellent customer service."
— Denver, Superintendent, School District, TX
"We have relied on the services and customer care provided by UniFirst since we opened our doors in 2006. UniFirst has been fundamental in aiding us in the set up and
commencement of our business." — Ian, Owner, Automotive repair company, Kanata, ON "We have been with UniFirst for nine years. They work with us in every way possible. I would recommend UniFirst service to anyone." — Tom, Purchasing Agent, Utility company, Siloam Springs, AR "Customer service in this country is at an all time low. Its good to see that there is still a company remaining that believes that superior customer service is the only way to grow a business. Making customers happy is priority number one... and UniFirst has completed that task with us." — Steven, Vice President, Service company, Brentwood, NH
Results
"We hired a marketing company to help us gain market share in the industry and to promote our company... I took [their] advice and switched to UniFirst. It has been one of the best business decisions I have made."
— Dirk, Service Manager, Automotive dealership, White River Junction, VT
"UniFirst uniforms make my staff and I look presentable and professional. I am very pleased
with their service."
— Dennis, Owner, Automotive repair shop, Cortez, CO
"After seeing examples of UniFirst gowns in use for over 2 years at a local meat processing plant, and how white they looked compared to ours...the decision to choose UniFirst was easy. It is a wonderful feeling to not worry about the services UniFirst provides. They take the worry out of it!"
— Charles, HR & Safety Manager, Food processing company, Reidsville, NC
"We recently brought our company into compliance with NFPA 70E clothing requirements (Qualified Electrical Worker). UniFirst was instrumental in the selection of our uniforms by category and were a big help in assisting us in our first Qualified Worker Training session."
— Michael, Health & Safety Manager, Medical products manufacturer, Naples, FL
Integrity/Honesty
"Partnering with UniFirst for our uniform service has been a very positive experience. Our uniforms have never looked better and our employees like the quality... UniFirst is a company you can trust."
— Rebecca, Administrations Manager, Machining company, Auburn, ME
"We receive clean, professional looking uniforms that have helped employee morale. The level of service from UniFirst is a 5 out of 5 and pricing is fair and honest."
— Steve, Technical Director, Chemical company, Quincy, FL
"Our Association has been in a vendor partnership with UniFirst since 2005. Every account we have added has been very pleased with UniFirst’s service, pricing, and most of all integrity and communication. Several of the dealers…have personally called me to let me know how pleased they are with UniFirst."
— John, Manager, Nonprofit automobile trade association, Richmond, VA
"Prior to the partnership with UniFirst, uniforms were very cumbersome and took up a lot of time trying to manage for a work force of more than 200. UniFirst came in and promised to take that burden off... They held true to their word."
— Corey, Director of Operations, Dairy company, Johnstown, PA
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