At UniFirst, we're proud that “customers are the focus of everything we do.” Accordingly, we provide each customer with our rock solid service promise, a promise of satisfaction that goes beyond mere words.
At UniFirst, we provide every customer with our rock solid service promise which states that at any time we don't deliver precisely what we say we will, you won't be charged. Our promise to you calls for carefully fitting each wearer for comfort, fit, and good looks. It stipulates efficient and environmentally friendly laundering procedures that ensure the consistent professional look you expect. It demands our responsiveness whenever repairs, alternations, or replacements are needed. It requires timely deliveries to your business on a consistent weekly schedule. It calls for easily understandable invoices with clearly defined charges for each and every employee being serviced. We perform as we say we will or you don't pay. It's that simple. UniFirst: where our service is backed by a promise of satisfaction that goes beyond mere words.