UniFirst - uniform rental and supply
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Terms and Policy

 

UniFirst Ordering Policy

You’ll find UniFirst to be “Your Best Source for WorkWear” with high quality products, low prices, fast service, and easy ordering. Founded in 1936, we provide garments to more than 1 million men and women in North America through direct purchase and weekly rental service.
 
Shop Online:
  1. Browse our WorkWear Direct Catalog of traditional workwear garments. You’ll find durable work shirts, pants, coveralls, and jackets. Plus, we can provide your business with products and garments for corporate events. Choose from team jackets, sweatshirts, polos, t-shirts, caps, totes, sport bags, and more.
  2. The Product Search feature also allows you to search by product description or you may search by the four-digit style number from our catalog.
 
You can also order:
 
By Phone
Call toll free 1-888-786-4347
Monday through Friday
7 a.m. - 6 p.m. CST
 
By Fax
Fax toll free 1-888-386-4347
24 hours a day, 7 days a week
 
By Mail
UniFirst Corporation
2801 UniFirst Drive
Owensboro, KY 42301-7701
 
Shipping
 
Usually, we complete and ship your order within a few days. Add a day or two if you have requested Personalization. If an item is backordered, it will be shipped as soon as it becomes available via UPS Ground. Orders to Alaska and Hawaii can be shipped via UPS Second Day and UPS Next Day.
We offer 3 methods for shipping within the contiguous 48 states:
    UPS Ground
    UPS Second Day
    UPS Next Day
 
Regular Shipping Charges for UPS Ground
Value of Order
Charges
$0 - 50 $7.50
$51 - 100 $9.50
$101 - 200 $11.50
$201 - 300 $14.50
$301 +     5% of Order
 
UPS Second Day
Add $10.00 to regular shipping charges.
 
UPS Next Day
Add $15.00 to regular shipping charges. (Available only on in-stock merchandise orders)
 
For Alaska and Hawaii Customers
Add $10.00 to regular shipping charges.
 
Returns
 
Our Gold Star Guarantee is the best in the industry. Exchanges are made with no additional shipping charges. Refunds are made for the full merchandise value. We will refund the shipping charges if the error was ours. To return an item, just follow these guidelines:
  1. Follow the instructions and complete the return information on the back of your packing slip, which is included with your order.
  2. Package your return.
  3. Using any UPS shipper or mail, send your return to:
    UniFirst Corporation
    2801 UniFirst Drive
    Owensboro, KY 42301